These Terms of Use (‘Terms’) apply to all users of this website, and includes purchasers of our DIY Courses. We may modify and update these Terms at any time, without notice. You need to ensure you review our Terms from time to time. By using our website and accessing our Content, you agree to be bound by these Terms as well as any and all general Terms and Conditions posted on our website from time to time. 

DEFINITIONS

“Content” means any and all material, links, words, images including but not limited to any goods and services accessed on or through the website, any of our Courses.

“Courses” means access to online DIY and live online courses which provide educational information around health and wellbeing and other informational material from time to time.

“Fee” means either the one-off payment for our Courses or any other payment option we may offer from time to time.

“the website” means www.joyceleehealing.com

“We”, “our” and “us” means Kah Mun Lee t/a Joyce Lee Healing, www.joyceleehealing.com and includes all officers, directors, employees, contractors and affiliates.

“You” means any user of our website or Courses, and by doing so, agree to these Terms.

OUR COURSES

We offer various courses to assist with your health, wellness and wellbeing journey, via the Courses.

We offer a number of digital Courses with tutorials, audio and other video guidance to provide tools to assist you with emotional trauma issues, health, wellbeing and other lifestyle techniques to assist you in your everyday life.

Some of our Courses offer live group sessions while others include digital access immediately to pre-recorded video content.

CONTENT DISCLAIMER

The information in our Content, including Courses and all other digital materials is for general information and educational purposes only. Nothing contained in this Content is, or is intended to be, construed as advice. We are only providing you with facts, information, insights and educational material to assist your business. We do not have your personal information, your individual, business or product facts or situation in mind when we provide this information and any content. It does not constitute, nor should it be treated as formal personal, legal, business, tax, financial or other advice of any type or nature. You need to make your own enquiries and analysis to determine if any of the information is suitable for your own particular purposes and suitable for your situation and business requirements. 

Material and information presented in this Content is obtained from sources believed to be reliable and is given in good faith but its accuracy and completeness is not warranted, nor does the author accept responsibility arising in any other way for the data or information, including but not limited to negligence, errors or omissions. Your use of the information is entirely at your own risk and any reliance on the information should be your own decision or done with the help of a professional advisor. 

HEALTH DISCLAIMER

While your health and wellbeing are important to us, you acknowledge and agree that:

(a) we cannot and do not guarantee any particular results; 

(b) as performance, success and participation in any Course is reliant on you, the individual, to meet your own requirements, you are solely responsible for your own progress;

(c) your health is important to us. For any DIY Course, you need to make your own enquiries to determine if the information, programs, products and services offered are appropriate for your intended use and suitable for your needs prior to engaging in any sessions or programs. Our products and information are not to be intended or to be construed as or to replace professional medical or health advice.   All decisions about treatment and management of any condition should be made with a healthcare professional, considering your own personal medical history and circumstances;

(d) we cannot know how you may interpret the information in our DIY Course and we therefore, cannot be held liable for any decisions you make based on any of our Content, information, recommendations or views. Any decision you take based on information in the Content is done at your own risk and any consequences, as a result, are your own; and

(e) you take full responsibility and risk for making any decision based on information on our website or in our Content. You hereby agree to irrevocably release and waive any claims you may have now or in the future against us and we take no responsibility or liability whatsoever for any loss, damage or injury that may arise from any person acting on any statement or information contained in our Content and all such liabilities are expressly disclaimed.

GROUP FORUM RULES

By joining our Courses or live group sessions, in contributing to or participating in any comments or forums, you agree to the following Terms:

(a) Any recommendations, comments, information, experiences or other discussions you may participate in (Comments) during any group session must comply with these Terms and be made in the spirit, culture and ethos of the group session and our purpose generally.

(b) Confidentiality is paramount to any group session. You acknowledge that all discussions, conversations and, in particular, any identification of any individual is to be kept confidential and not to be discussed or disseminated at any time outside the group. In the event of any breach of this fundamental rule, immediate termination will result and legal action may be taken.

(c) Comments are not permitted that:

- use aggressive, rude or offensive language

- encourage illegal intent including false claims, defamation, harassment, fraud and collusion

- solicit business

- are abusive or malicious against or may offend any other participant, our staff or any third party

- are objectionable or rude

- may be considered bullying behaviour;

(d) The Comments and your experiences are meant to try to help other members of the Course, be supportive, and to share your guidance and information. Our aim is to encourage helpful comments and feedback in a safe and secure environment and hope that you will assist, benefit and enjoy this initiative. We ask that you carefully consider any Comments you may make and the impact they may have in a respectful manner.

(e) You understand and agree that we may moderate any Comments and ban any person that, in our sole judgment violates these Terms, or that might be offensive or illegal, or that might violate the rights of, harm, or threaten the safety of other participants in the group. You may be banned from accessing the group and our Website at any time, without notice, and in our sole discretion.

(f) You understand and agree that Joyce Lee Healing will take any other action, where required, against any person that does not abide by these Terms or where action is taken against us by any person, visitor or third party as a result of your Comments.

(g) Opinions, advice and all other information expressed by participants in discussions or Comments are those of the participant and not Joyce Lee Healing or anyone associated with our group or business. You rely on and/or act any such information at your own risk and need to make your own enquiries before taking any action related to any Comment.

(h) Any action you choose to take with any other participant or person in any group, outside the group or indirectly through our services, including but not limited to the provision of your personal information, telephone, email, arranging a meeting, setting up social media groups or other activities with anyone is at your own risk. We are at no time responsible for or liable for any action you choose to take under any circumstance.

COPYRIGHT

You may not share, copy or redistribute any of our Content in any medium or format at any time. Our Content is for your individual personal use only and may not be used for commercial purposes. You are not permitted to make any derivative material, including but not limited to remixing, transforming or building upon the material in whole or any part thereof. For any other use or distribution, you must have the express written consent from Joyce Lee Healing.

LICENSE TERMS (‘License’)

Upon acceptance of these Terms we hereby grant you a non-exclusive, non-transferable, limited license to access our Content.

Our Content may only be used for your own individual, personal, non-commercial use. 

You may view, browse and search our Content but may not store, download, print, or otherwise copy and retain any of our Content. In particular, you agree not to:

(a) copy, modify, alter, disassemble; decompile, translate or convert into human readable form or reverse engineer all or any part of the Content;

(b) print or copy all or part of the Content, save onto a memory storage facility of any computer;

(c) share, sell, license or distribute Content to third parties or use Content as a component of or as a basis for any material offered for sale, license or distribution; 

(d) store or use Content in any database or other storage facility in either paper or electronic form which is intended for the storage and/or provision to users of any access to know-how; and

(e) in any other way reproduce, copy, download, scrape, store, publish, transmit, re-transmit, transfer, communicate, distribute, disseminate, broadcast, circulate, sell, resell or otherwise use the Content or any part or portion of the Content in any form or by any means.

Any unauthorized use of the Content may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

We reserve the right to disclose your name and any other personal details to any law enforcement authority or other competent authority or to any person for the purpose of legal proceedings, prosecution, investigation or any breach, alleged breach of the law or these Terms.

We will provide lifetime access to the Content unless or until we cease business or otherwise sell our business to a third party in which case we will advise you of such sale and you can agree to new terms with any new owner. 

CANCELLATION, PAYMENTS AND REFUNDS

Course Refunds:

As some of our Courses provide immediate access to Content, we do not offer refunds so we ask that you choose your Course carefully and ask us any questions you may have prior. We are happy to answer any questions and provide more information to you prior to purchase.

Unless your statutory rights under Australian Consumer Law (‘ACL’) or any other relevant laws apply, the Fees are strictly non-refundable.

Any other refund will be provided in our sole discretion and we at all times abide by the Australian Consumer Law (‘ACL’) with respect to all refunds. 

In the event that you are entitled to a refund under the ACL then we will be glad to process a refund upon your request. If you believe that you are entitled to a refund then you must provide written notice of your request. In the event that you are not entitled to a refund under the ACL, any other refund may be provided in our sole discretion. At no time do we seek to exclude or limit your statutory rights with respect to any refund.

LIABILITY 

You agree and acknowledge that we are not liable for any direct, indirect, consequential or incidental loss or damage which may result from your use of our website, accessing the Courses or any Content or any information contained on the website or linked to it.

In accessing our Courses and relying on any information contained in the Content, you agree you are doing so at your own risk and we cannot be held responsible for any actions you may take or decisions you may make based on our Content. 

For the sake of clarity, in no event will we be liable for any consequential, indirect, incidental or special damages of any kind including any damages for loss, or injury.

This limitation of liability clause includes any reliance by you on the information on the website, and access to our Courses.

Certain legislation including the ACL in the Consumer and Competition Act 2010 (Cth), and similar consumer protection laws and regulations may confer you with rights, warranties, guarantees and remedies relating to the provision of Services by us to you which cannot be excluded, restricted or modified (Statutory Rights).   

Our liability is governed solely by the ACL and these Terms.  We exclude all conditions and warranties implied by custom, law or statute except for your Statutory Rights.

GOVERNING LAW

These Terms of Use are governed by the laws of New South Wales which are in force from time to time and both you and we agree to submit to the exclusive jurisdiction of the Courts of New South Wales for determining any dispute concerning these Terms.